Resolve conversations with AI and humans in one inbox.
See live messages, AI replies, execution logs, routing, customer details, tags, notes, and human takeover in one view.
app.interaone.app / shared inbox
Open-source AI customer support
The open source, agentic alternative to Intercom & Zendesk
Deploy AI agents alongside your team in one inbox — powered by real-time knowledge, live across every channel, self-hosted or cloud.
app.interaone.app
Self-hosted by design
Run the complete InteraOne stack on infrastructure you control.
Self-host InteraOne
Omnichannel Support
One AI agent across every support channel.
The channel screen connects email, WhatsApp, Telegram, and your in-product AI agent so every message reaches the same support operation.
In-product AI agentEmailWhatsAppTelegram
app.interaone.app / omnichannel support
Unified support workspace
Three surfaces. One continuous context.
The inbox, contact profile, and ticket record share the same customer, conversation, and AI context from first message to final resolution.
Resolve conversations with AI and humans in one inbox.
See live messages, AI replies, execution logs, routing, customer details, tags, notes, and human takeover in one view.
app.interaone.app / shared inbox
See the customer behind every conversation.
Filter contacts, review identity and activity, manage tags, inspect AI sentiment, and keep notes with the relationship history.
app.interaone.app / customer memory
Turn support conversations into trackable tickets.
Keep status, priority, contact, ownership, tags, and activity in one record so every issue has a clear path to resolution.
app.interaone.app / ticket intelligence
Human control
AI moves work forward. Your team stays in command.
Invite teammates, assign roles, route live conversations, and take over AI-handled threads from the same console.
Workspace rolesLive routingAI reply assistance
Set roles before work reaches the queue.
The members view keeps teammates, invitations, and workspace roles visible so access and ownership stay explicit.
app.interaone.app / team management
Set roles before work reaches the queue.
The members view keeps teammates, invitations, and workspace roles visible so access and ownership stay explicit.
app.interaone.app / team management
Take over the live conversation, not a summary.
The inbox keeps the customer profile, tags, AI insights, notes, and full transcript visible while your team replies.
app.interaone.app / human handoff
Single AI brain
Use one AI agent and shared context across every channel, conversation, contact, and ticket.
Agent actions
Create and manage support work across conversations, contacts, and tickets.
Human handoff
Route or take over live conversations without dropping history or customer context.
Support analytics
Track conversations, resolutions, users served, escalation rate, AI usage, and message volume.
Omnichannel inbox
Bring in-product support, email, WhatsApp, and Telegram conversations into one shared operation.
Customer profiles
Keep identity, tags, sentiment, notes, activity, and conversation history in one customer record.
Ticket management
Track status, priority, contact, ownership, tags, and activity from intake through resolution.
Self-hosted stack
Deploy the gateway, console, AI service, background workers, and data services with Docker.
Infrastructure that stays yours.
Run InteraOne as a complete open-source stack: gateway, console, AI orchestration, background workers, and an in-product support agent.
Self-host the complete stack.
Deploy the API gateway, admin console, AI service, background workers, and customer-facing support agent with Docker on infrastructure you control.
Docker stackOne-command setupData control
Choose the models behind your agent.
Route AI workloads across OpenAI, Google, AWS Bedrock, and Hugging Face while using Qdrant for grounded retrieval.
Multi-provider AIQdrant RAGProvider flexibility
Keep support operations connected.
Real-time messaging, Redis-backed queues, MongoDB, and object storage keep channel events, AI processing, and team workflows moving through one system.
Realtime gatewayAsync workersUnified console
The result
An open-source support stack your product team can extend, your security team can inspect, and your operations team can run.
More ways in
Support from any entry point.
The QR screen creates a branded code and direct URL customers can open from packaging, stores, campaigns, email, or help centers.
Direct link
Copy a ready-to-share support URL for email, campaigns, help centers, or product surfaces.
Downloadable QR
Generate a QR code for packaging, stores, events, and other printed customer touchpoints.
Branded entry
Add your organization logo and send every scan into the same AI support agent.
app.interaone.app / qr + direct access
Copy the direct URL or download the branded QR code, then place it wherever customers need immediate access to your AI support agent.
Give every customer
a path to resolution.
Deploy the AI agent, omnichannel inbox, RAG knowledge, ticketing, contacts, and human handoff as one support stack.
AI Agent for your product